Privacy and customer information
Official documents supplied by Westlife Compliance
Compliance documents
Read or download the official PDFs
These documents are reproduced as supplied by Westlife Insurance Botswana. Contact our Compliance team if you need assistance interpreting or exercising any stated right.
PDF document
Data Privacy Statement
How Westlife collects, uses, stores, protects, and processes personal data, including data-subject rights.
Open PDF →PDF documentProtection of Personal Data Notice
A summary of personal data collected for insurance services, lawful processing, sharing, and individual rights.
Open PDF →PDF documentCustomer Complaints Procedure
How to lodge and escalate a service complaint, including the published contact and response process.
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