Legal

Compliance documents

Privacy, access rights, and customer documents

These documents are reproduced as supplied by Westlife Insurance Botswana. Contact our Compliance team if you need assistance interpreting or exercising any stated right.

Website device data

Legal basis for collecting technical information

Westlife may process technical website information and device information on the basis of legitimate interests for the proper functioning, security, performance, and improvement of the website. Where information is used for direct marketing or non-essential tracking, processing is based on consent.

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Privacy Notice

How Westlife collects, uses, shares, and protects personal data through the website.

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Data Subject Access Request Form

Use this form to request access, correction, deletion, portability, objection, or restriction of personal data.

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KYC Form

Download the individual KYC form required for customer verification and supporting documentation.

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Customer Complaints Procedure

How to lodge and escalate a service complaint, including the published contact and response process.

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