Our mission
Building a resilient future through protection
Proudly 100% citizen owned and committed to Botswana.
About Westlife
Protection designed for Botswana
Westlife Insurance Botswana is a proudly 100% citizen-owned life insurance company dedicated to delivering customer-focused insurance solutions that protect individuals, families, businesses, and communities across Botswana.
Since our establishment in 2017, Westlife has evolved into a governance-led insurer serving both individual and group-risk customers. Our journey has been defined by resilience, strategic growth, and a commitment to the changing needs of our customers.
Locally empowered leadership enables agile decision-making, responsive service, and solutions designed for Botswana's market.
Our vision
To lead every generation as a resilient, trusted and customer empowered insurer.
Why choose Westlife
Local expertise, responsive service
We combine local decision-making, technical expertise, and customer-focused service to provide protection built on trust, compassion, and excellence.
- 100% citizen owned, with decisions made locally
- Corporate governance supported by an experienced Board and Executive Committee
- Financial stability supported by capital reserves and reinsurance partners
- Life insurance solutions for individuals, groups, employers, and institutions
- Claims management supported by defined procedures and a dedicated team
- Customer support through branch, telephone, email, and digital channels
- Experience managing insurance portfolios across Botswana
- Partnerships designed to create sustainable value
Our commitment
Protecting lives and building lasting relationships
We are committed to investing in our people, strengthening our capabilities, embracing technology, and delivering insurance solutions that empower every generation to face the future with confidence.
Talk to our teamOur journey
Growth, resilience, and strategic evolution
- 01
2017–2020
Foundation
Incorporated as Western Life Insurance and introduced Individual and Group Funeral, Credit Life, Life Assurance, and Disability products.
- 02
2021–2022
Expansion and ownership
Transitioned to 100% local ownership, rebranded from Western Life to Westlife, joined ALUB, and strengthened operational capacity.
- 03
2023–2024
Regulatory shift
Navigated the increase in minimum regulatory capital from P2 million to P10 million while optimising operations.
- 04
2025+
Resurgence and growth
Secured a P20 million capital injection, achieved a capital adequacy ratio of 1.58 against the 1.25 regulatory minimum, and strengthened governance and risk oversight.
Our values
Resilience, Agility, Collaboration, Trust, Integrity, Excellence, and Innovation guide everything we do.